Privacy Policy
PingWatch — Effective May 23, 2026
1. Who We Are
2. What We Collect
We collect only what is necessary to provide the service:
- Account data — your email address and hashed password when you register.
- Monitor data — the URLs and names you add to monitor, along with check results (status, response time, uptime percentage).
- Push notification token — a device token generated by Expo’s push service, used only to deliver uptime alerts to your device.
- Pro purchase status — a flag stored locally on your device indicating whether you have an active Lifetime Pro plan.
- Payment data — processed entirely by Lemon Squeezy. We never see or store your card number, PayPal credentials, or billing address.
3. What We Do Not Collect
- We do not collect your location.
- We do not access your contacts, camera, microphone, or files.
- We do not run third-party analytics or advertising SDKs.
- We do not sell, rent, or trade your data.
4. How We Use Your Data
- Authenticate your account and keep your session secure.
- Run uptime checks on the URLs you configure.
- Send push notifications when a monitor changes state (DOWN or recovered).
- Verify your Lifetime Pro status when you sign in on a new device.
- Respond to support requests you send us.
5. Third-Party Services
- Expo Push Service — delivers push notifications to Android and iOS devices. Subject to Expo’s privacy policy.
- Lemon Squeezy — processes one-time payments for Lifetime Pro. Subject to Lemon Squeezy’s privacy policy.
We do not share your data with any other third parties.
6. Data Retention
Your account data and monitor history are retained for as long as your account is active. If you delete your account, all associated data is permanently removed within 30 days. Push notification tokens are invalidated immediately on sign-out.
7. Security
Passwords are hashed and never stored in plaintext. Auth tokens are stored in your device’s encrypted secure storage (expo-secure-store). All communication between the app and our servers uses HTTPS.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your account and all associated data.
- Withdraw consent at any time by deleting your account.
To exercise any of these rights, email hersh2025@vitalisnet.com.
9. Children
PingWatch is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it promptly.
10. Changes to This Policy
If we make material changes to this policy, we will update the effective date above. Continued use of PingWatch after changes are posted constitutes acceptance of the updated policy.
11. Contact
Questions or requests? hersh2025@vitalisnet.com